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  •   over 4 years ago

Error while using Spatial Audio

When I try to set the spatial environment after joining a conference, I get the following error:
"UnsupportedError: Your client does not support this functionality"

I'm running my application on Brave browser (Chromium). I thought spatial audio was supported with the WebSDK... Am I doing anything wrong?

  • 2 comments

  • Manager   •   over 4 years ago

    Hi Debabrata, thanks for reaching out.

    There are three main recommendations I have with regards to this issue. The first is to make sure you are signed up for the spatial audio beta (https://go.dolby.io/spatial-audio) and using the API keys that have been emailed to you after signing up. The second is to make sure you are developing on one of the four officially supported browsers (Edge, Chrome, Safari, Firefox), although some features may work on Chromium and Chromium derivatives we can't guarantee that you won't run into bugs or issues. If the issue is still persisting I then recommend you try out our demo app here: https://github.com/dolbyio-samples/dolbyio-spatial-audio-demo-web. You can review to code in the demo app for an example of how spatial works and how to add it to your web app. Additionally, I'm happy to help you over on Twitter @BradenRiggs1, if you message me we can find a time to set up a video call and I can have a look at your code :).

    Best and happy hacking,

    Braden (Dolby.io Team).

  •   •   over 4 years ago

    Hi. Thank you very much for your help. I have got it working now!

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